Field Notes Topic
Field Notes: Missed Calls
Every Field Notes post tagged Missed Calls.
Booked
Why the Roofer Who Answers on the First Ring Still Loses the Job
Answering on the first ring gets you on the phone. It does not win the job. Here is what actually has to happen in the first fifteen seconds to earn her trust.
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Business
The Real Cost of a Missed Call for Your Roofing Company
The cost of a missed call is higher than most roofers think. Here is the real math on what missed calls are costing your roofing company every year.
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Booked
Homeowners Do Not Leave Voicemails Anymore
If your phone rings out, the job is gone. Here is what to do about it without hiring a receptionist.
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More Field Notes
Every post is one lesson from inside the Search-to-Booked Roofing System.