Privacy Policy

Huddle Web Works is a roofing-only digital marketing agency operating under OV Elevate LLC, a California limited liability company. We serve roofing contractors nationwide, providing services including SEO, Local SEO, GBP Management, PPC Advertising, Local Service Ads Management, AI-Powered Lead Nurturing (HuddleFlow AI™), and Website Design.

HWW is a one-person operation. Shareef, the Founder and sole point of contact, is responsible for all client communications and data handling.

2.1 Information You Provide Directly

When you fill out a form, schedule an assessment, complete the Search-to-Booked™ Scorecard, or communicate with us, we may collect:

• First and last name
• Business name and type
• Email address
• Phone number
• Service area / geographic location
• Current marketing spend and revenue range (submitted voluntarily)
• Any other information you voluntarily submit

2.2 Information Collected Automatically

When you visit this Site, certain data is collected automatically:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited, time on page, and referring URL
• Clicks, scroll depth, and other interaction data

This data is collected via cookies, pixel tags, and similar tracking technologies (see Section 5).

2.3 Information From Third-Party Platforms

If you interact with HWW through Google Ads, Meta (Facebook/Instagram) Ads, or other advertising platforms, those platforms may share limited interaction data with us in accordance with their own privacy policies.

• To respond to inquiries — When you submit a form or schedule a call, we use your contact information to follow up directly.
• To deliver contracted services — If you become a client, we manage your campaigns, GBP profile, ad accounts, and communications.
• To send automated follow-up sequences — Submissions trigger automated email and/or SMS sequences via our CRM (GoHighLevel). You may opt out at any time.
• To qualify service area availability — We use your location data to determine whether your service area is available under our exclusive one-client-per-territory model.
• To improve our Site and services.
• To comply with legal obligations.

We do not sell your personal information to third parties. Period.

We may share your information only in the following limited circumstances:

• Service providers (GoHighLevel CRM for contact records and automated communications)
• Advertising platforms (Google Ads, Meta Ads Manager) for client campaigns
• Legal compliance when required by law, court order, or governmental authority
• Business transfer in the event of a merger, acquisition, or sale

This Site uses cookies and similar tracking technologies:

• Essential cookies — Required for the Site to function. Cannot be disabled.
• Analytics cookies — Help us understand how visitors use the Site (Google Analytics or similar).
• Advertising cookies — Track ad performance and enable retargeting through Google Ads and Meta Ads.

You can control or disable cookies through your browser settings.

By submitting any form on this Site, you expressly consent to receive automated email and SMS messages from HWW related to your inquiry, assessment results, scorecard results, or marketing services. Message and data rates may apply. Message frequency varies.

All marketing emails comply with the CAN-SPAM Act and include a clear unsubscribe mechanism. All SMS communications comply with TCPA requirements. Reply STOP to opt out of SMS. Use the unsubscribe link in any email or contact contact@huddlewebworks.com.

• Right to access your personal information
• Right to correction of inaccurate information
• Right to deletion (subject to legal retention requirements)
• Right to opt out of communications
• California residents (CCPA): right to know, delete, opt out of sale (we do not sell data), and non-discrimination

To exercise any of these rights, contact contact@huddlewebworks.com. We will respond within 30 days.

• Prospect contact records retained in our CRM indefinitely unless you request deletion
• Active client records retained for the duration of the service agreement and 3 years thereafter
• Anonymous analytics data may be retained indefinitely

We take reasonable technical and organizational measures to protect your personal information, including secure HTTPS transmission and access-controlled CRM systems. However, no method of transmission over the internet is 100% secure.

This Site is intended exclusively for roofing business owners and professionals. We do not knowingly collect personal information from anyone under the age of 18.

This Site may contain links to external websites, including Amazon (for book purchases) and third-party tools. HWW is not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page.

If you have questions about this Privacy Policy, contact us at:

Huddle Web Works
An OV Elevate LLC Company
7352 Single Way, Citrus Heights, CA 95610
Email: contact@huddlewebworks.com